whn88 Privacy Policy

In this Privacy Policy, the following terms carry the meanings set out below.

This Privacy Policy applies to all Personal Data collected and processed by whn88 in connection with the operation of the whn88 online gambling platform at https://whn88.vu. It covers data collected through the website, any whn88 mobile interface, customer support interactions, payment processing activities, and marketing communications where a Player has opted in to receive them.

whn88 acts as the Data Controller in respect of all Personal Data collected from Players based in Indonesia. As Data Controller, whn88 determines the purposes for which your data is processed and the manner in which it is handled. Where whn88 engages third-party service providers to carry out specific processing activities on its behalf, those providers act as Data Processors and are bound by contractual data processing agreements that restrict them to processing your data only on whn88's documented instructions.

This policy does not apply to third-party websites, applications, or services that may be linked to or from the whn88 platform, including the websites of game studios such as Evolution Gaming, Pragmatic Play, or Pocket Games Soft. whn88 has no control over and accepts no responsibility for the data practices of those third parties. Players are encouraged to review the privacy policies of any third-party service they interact with independently of the whn88 platform.

whn88 collects Personal Data through several distinct channels. The categories of data collected, and the channel through which each is typically obtained, are summarised in the table below.

whn88 does not collect Special Category Personal Data (such as health data, biometric data used for identification, racial or ethnic origin, political opinions, or religious beliefs) except where a Player voluntarily discloses health-related information in the context of a responsible gaming support interaction, in which case that information is processed solely to provide appropriate support.

whn88 processes your Personal Data for the following purposes. Each purpose is linked to a lawful basis described in Clause 5.

• Account Creation & Management: To register your whn88 account, verify your identity, maintain your account profile, and administer your account balance in IDR.
• Provision of Services: To allow you to place bets, access live casino games, play slots, participate in blackjack, bet on esports events, and access all other whn88 gambling products. Gaming activity data is used to calculate results, settle wagers, and maintain accurate account balances.
• Payment Processing: To process deposits and withdrawals via Indonesian local banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and to reconcile transaction records denominated in IDR.
• KYC & Compliance: To verify your identity and age (21+ requirement), comply with applicable anti-money laundering obligations, and fulfil any other regulatory or legal requirements applicable to whn88's international operations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, money laundering, and other prohibited conduct as defined in the whn88 Terms & Conditions. Technical and device data is analysed by automated systems for anomaly detection.
• Customer Support: To respond to your queries, complaints, and support requests in English and Bahasa Indonesia via live chat and email. Communication data is retained to maintain a consistent support history.
• Responsible Gaming: To enforce self-imposed deposit limits, loss limits, cooling-off periods, and self-exclusion elections; to identify potentially at-risk gambling behaviour patterns and proactively offer responsible gaming resources where appropriate.
• Platform Improvement: To analyse aggregated, anonymised usage data to understand how Players interact with the whn88 platform, identify technical issues, and improve game offerings and user experience features.
• Marketing Communications (opt-in only): Where you have explicitly opted in, to send promotional emails or SMS notifications about whn88 bonuses, seasonal promotions (including those tied to Indonesian cultural events such as Idul Fitri, Ramadhan, and Indonesian Independence Day), and new product launches. You may withdraw this consent at any time via Account Settings or by contacting support.

whn88 processes Personal Data only where it has a valid legal basis to do so. The legal bases relied upon for the processing activities described in Clause 4 are as follows:

whn88 does not sell, rent, or trade your Personal Data to any third party. Data is shared with third parties only in the specific circumstances described below, and in each case only to the extent strictly necessary for the stated purpose.

• Payment Service Providers: Your financial data is shared with Indonesian banks and e-wallet operators (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja) and whn88's payment processing partners solely to execute your requested deposit or withdrawal transactions in IDR. These providers act as independent data controllers for their own payment systems and are subject to their own privacy policies and applicable financial regulations.
• KYC & Identity Verification Partners: Where whn88 uses a third-party identity verification service to support the KYC process, your identity document data and selfie images may be transmitted to that service provider under a data processing agreement that restricts use to identity verification purposes only.
• Game Content Providers: Your username and relevant session data (but not your full name, KTP, or financial account details) may be shared with game studios (including Evolution Gaming, Pragmatic Play, Pocket Games Soft, NetEnt, Microgaming, and Spribe) solely to the extent necessary to deliver and log gameplay sessions. Game providers' server-side logs are governed by their own data practices.
• Fraud & Compliance Services: Anonymised or pseudonymised transaction and behavioural data may be shared with third-party fraud detection services and industry responsible gaming registries to identify multi-accounting, bonus abuse, and self-exclusion breaches across platforms.
• Legal & Regulatory Authorities: whn88 may disclose Personal Data to governmental or regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable law, court order, or regulatory direction. whn88 will notify the affected Player of such disclosure unless prohibited from doing so by law.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or substantially all of whn88's assets, Player Personal Data may be transferred to the acquiring entity, which will be required to honour this Privacy Policy or provide Players with advance notice of any material changes before processing data under revised terms.

whn88 uses cookies and similar tracking technologies on the whn88 website to support essential platform functionality and to understand how Players interact with the platform. The categories of cookies used are as follows:

whn88 does not use third-party advertising or retargeting cookies. No cookie data is shared with external advertising networks or used to build behavioural advertising profiles.

You can manage or delete cookies via your browser settings at any time. Instructions for the most commonly used browsers are available through the browser's own help documentation. Deleting strictly necessary cookies will log you out of your whn88 session and may require you to re-authenticate.

whn88 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The retention schedule below sets out the standard retention period for each category of Personal Data.

Where data is no longer required for its original purpose and no legal retention obligation applies, whn88 will securely delete or irreversibly anonymise the data. Anonymised aggregate data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.

As a Player whose Personal Data is processed by whn88, you hold the following rights. whn88 will respond to all valid rights requests within 30 calendar days of receipt. Complex requests may require an extension of up to a further 30 days, in which case whn88 will notify you of the extension within the initial 30-day window.

To exercise any of these rights, contact the whn88 support team via live chat (available 24/7 in English and Bahasa Indonesia) or by emailing [email protected] with the subject line "Data Rights Request". whn88 may request proof of identity before processing the request to ensure the security of your Personal Data.

whn88's security measures include, but are not limited to, the following:

• Transport Layer Security: All data transmitted between your browser or device and whn88 servers is encrypted using TLS 1.2 or higher. The whn88 website enforces HTTPS across all pages with HTTP Strict Transport Security (HSTS) headers.
• Data Encryption at Rest: Sensitive Personal Data — including identity document images, financial account details, and authentication credentials — is encrypted at rest using AES-256 encryption within isolated storage systems.
• Access Controls: Access to Personal Data within whn88's internal systems is restricted on a strict need-to-know basis. Staff with access to Personal Data are bound by confidentiality obligations and undergo data protection awareness training.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their whn88 accounts via Account Settings. When enabled, login from an unrecognised device requires a one-time password delivered to the Player's registered Indonesian mobile number.
• Penetration Testing: whn88's platform infrastructure is subject to periodic independent security assessments to identify and remediate vulnerabilities.
• Data Breach Response: In the event of a Personal Data breach that is likely to result in a risk to the rights and freedoms of affected Players, whn88 will notify affected Players without undue delay and implement containment measures immediately.

While whn88 employs robust security measures, no system is immune to all risks. Players are responsible for maintaining the security of their own login credentials and for reporting any suspected unauthorised account access to [email protected] immediately.

If whn88 becomes aware that Personal Data has been collected from an individual under the age of 21, whn88 will take immediate steps to delete that data and close the associated account. Any deposits made by an underage account holder will be returned to the original payment source after an investigation period, with any associated Bonus Funds forfeited.

If you have reason to believe that a minor has registered for a whn88 account, please report this immediately to the whn88 support team via live chat or by emailing [email protected]. whn88 takes the protection of minors from gambling harm extremely seriously and will act promptly on any such report.

whn88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or whn88's data processing practices. The revised policy will be published on this page with an updated "Last Updated" date at the top.

Where an amendment materially affects the way whn88 processes your Personal Data or reduces your rights under this policy, whn88 will provide advance notice — by displaying a notice on the whn88 platform or by sending a notification to your registered email address — no less than 14 days before the changes take effect. For non-material amendments (such as typographical corrections or clarifications that do not alter the substantive meaning of any clause), the updated policy takes effect from the date of publication.

Your continued use of the whn88 platform following the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy. If you do not agree to the amended policy, you must cease using the whn88 platform and may request account closure in accordance with the whn88 Terms & Conditions.

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or wish to raise a concern about how whn88 has handled your Personal Data, please contact the whn88 support team through the following channels:

• Live Chat: Available 24/7 directly on the whn88 platform, with support agents fluent in both English and Bahasa Indonesia. Average response time is under five minutes.
• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" and include your registered username to help us locate your account quickly. Written responses are provided within 24 hours for general queries, and within 30 days for formal data rights requests.

whn88 is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with whn88's response to your complaint, you have the right to escalate the matter to the relevant data protection authority or supervisory body with jurisdiction over whn88's operations.

This Privacy Policy was last updated and is effective as of 1 January 2026. The version published on this page supersedes all prior versions. whn88 — https://whn88.vu